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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sassy Leah Torres

February 24, 2023

5  out of  5 rating by Sassy Leah Torres
"Anna was so amazing in her customer service and very knowledgeable, Answered every questioned was gracious and worked late to take care of myself and my fathers quotes which is Greatly Appreciated.. would absolutely recommend you visiting this office for insurance. Ty Anna"

Heidi G

February 7, 2023

5  out of  5 rating by Heidi G
"This office has definitely changed my view for state farm! Elisa Chavez and her team have exceeded my expectations! Always so nice and helpful and I’m super appreciative to them! I don’t have any complaints! Recommend them to everyone! Thank you Elisa Chavez and team! KEEP ROCKING! And thank you Stephanie for being so nice and helpful!"

Antonio Olvera

February 3, 2023

5  out of  5 rating by Antonio Olvera
"Always helpful"

Gabriela Linares

January 26, 2023

5  out of  5 rating by Gabriela Linares
"Amazing customer service, I’ve been under Elisa’s service for a few years now and I cannot complain. When talking with a representative ask for Sandra Berrios, very caring attentive representative ever!"

Nancy Martinez

January 12, 2023

5  out of  5 rating by Nancy Martinez
"(Translated by Google) Excellent service, very friendly and communicative (Original) Excelente servicio, muy amables y comunicativas"


January 4, 2023

5  out of  5 rating by R C
"I have been with Elisa Chavez State Farm agency since 2008. The staff has always been very attentive and understanding towards my vehicle insurance requirements. Their service is beyond excellence, and they are always willing to assist you when you need to make changes to your policy. Their loyalty in regards to looking out for my best interests is what keeps me as their customer."

Claudio Ruiz

January 2, 2023

5  out of  5 rating by Claudio Ruiz
"Sandra is the only reason why I have State Farm! She is very helpful and genuine and passionate about helping others with their insurance policies. I would highly recommend going to the Elisa Chaves branch for all of your insurance needs!"

Jay Inzunza

December 28, 2022

5  out of  5 rating by Jay Inzunza
"Stephanie Delgado amazing customer service"

Nestor M

December 23, 2022

5  out of  5 rating by Nestor M
"Thank you Bernice for the help"

Abraham Alvarado

December 23, 2022

5  out of  5 rating by Abraham Alvarado
"My agent Berenice was really wonderful helped me save, dealt with all my questions at the end of the day, not rushing me . She’s super personable and would ask for her if you go here 😁😁"

netsai leyva

December 22, 2022

5  out of  5 rating by netsai leyva
"They have always made me feel valued as a customer and have always gave me a great rate for car and life insurance. I can always rely on them to give me the coverage I need as well as explaining my coverage to me. Stephanie has always helped me make my experience easier (:"

Steven Fernandez

December 22, 2022

5  out of  5 rating by Steven Fernandez
"I’ve had StateFarm since I started driving and made friends with Katia and would recommend her to anyone seeking insurance or any sorts."

Marisol Bobadilla

December 21, 2022

5  out of  5 rating by Marisol Bobadilla
"I thank the staff for being instrumental in my family needs. Always kind, always friendly they make sure you are taken care of. Thank you."

Emelina Gonzalez

December 21, 2022

5  out of  5 rating by Emelina Gonzalez
"Stephanie helped me today with reviewing my policies. Very organized and explained and answered any questions I had. Very nice personality and great hospitality in the way she greeted me and addressed my concerns. Her willingness to follow up with me on an issue, gave me the reassure I needed today :)"

Alberto Cortes

December 20, 2022

5  out of  5 rating by Alberto Cortes
"Stephanie was exceptionally kind and gave me key details on the insurance plans I was thinking about, would 100% recommend"

Tanya Santana

December 19, 2022

5  out of  5 rating by Tanya Santana
"Sandra is amazing she answered all my questions and was very polite and very helpful. Thank you, Sandra."

Andy Rodriguez

December 9, 2022

5  out of  5 rating by Andy Rodriguez
"All of the agents are very straight forward and welcoming. Each and everyone makes an effort to explain matters clearly to their clients and are always very helpful. Stephanie in particular was very clear and understanding over a call and it shows she puts effort in."

Yasy Ruiz

December 8, 2022

5  out of  5 rating by Yasy Ruiz
"Stephanie, was very quick and straight to the point. She was very helpful and took time to call me about new updates and alternatives for my life insurance! -jasmin ruiz"

mark kaplan

November 23, 2022

5  out of  5 rating by mark kaplan
"Fast response. Excellent customer service. This group goes out of there way to listen and respond to what’s being requested. They also stay in front of my insurance needs as I grow my enterprise. Something I often forget to watch. Highly recommend. Loyal customer. Something to be said for that in the world of insurance brokers who usually sell for commission only."

Maira Diaz Ramos

November 20, 2022

5  out of  5 rating by Maira Diaz Ramos
"I just bought a used car from Hamer Toyota and had an unexpected long drive and needed to be insured so I called Elisa Chavez office and Berenice Villalobos was very kind and helpful towards adding my vehicle to my Insurance. Also I had to change my old address to new address. My insurance paperwork will now be mailed to my new address. I did 2 things and it was very simple. State Farm ladies take care of it and do a great job. Thank you so much Berenice Villalobos for making my insurance experience as fast and easy as it can be 🙏"

Daniel Olea

November 4, 2022

5  out of  5 rating by Daniel Olea
"Absolutely loved the service I received during my most recent visit. Elisa's team, notably Janely, is exemplary of the quality of attention a person who is shopping for a good or service should experience in any situation. I appreciated the agent's patience as we were working through a a handful of parameters that were limiting to my budget. Janely was persistent about finding the best policy at the best rate (again working within my budget) and that's exactly what I was able to walk away with. 10/10 recommend for anyone to do business with Elisa Chavez's Team and ask for Janely (she's a star!)"

Brian Bailey

October 14, 2022

5  out of  5 rating by Brian Bailey
"I had just gotten car insurance with another company but I wanted to make sure I was getting the best deal. After doing a bit of research, I decided to call State Farm. They showed up most consistently for good insurance. So I called and Stephanie was super sweet and informative. One of biggest things that helped me was that she didn’t try to oversell me. I’m a salesmen and that would’ve been a red flag for me. But she helped me feel safe and like she had my best interest. Long story short, she guided me through State Farm’s policies and low and behold I saw why they were most consistently the best. Not only was the insurance slightly more affordable than the one I had just signed up for, it also came with rental, coverage for my brother if he ever needed to drive, a much cheaper deductible and a life insurance policy…what? Now that’s actually “Full Coverage”. I’m just so grateful I called & made the switch. I feel not just confident in my choice but happy. Stephanie thank you so much for being so sweet, patient with me and having my best interest. God Bless :)"

Jerry Esca

October 7, 2022

5  out of  5 rating by Jerry Esca
"My account was hacked and had to update my new banking account information. Stephanie right away took care of everything and had me on my way. Thanks again !!"


September 28, 2022

5  out of  5 rating by JPwithdaL
"Everyone in this office was very friendly and knowledgeable on all questions I asked. They were able to help me with a few issues I was having and even called to ask if I needed anything else after I had already left the office, plus that they would follow up. I would definitely recommend State Farm for all your insurance needs."

Emely Medina

September 17, 2022

5  out of  5 rating by Emely Medina
"5 stars! This is my second year working with Stephanie and she has been super helpful every time I talk to her. She answers all of my questions and explains my policy to me very clearly. I wanted to increase my coverage for this year and she told me everything I needed to know, she ran the numbers for me so I could know the price difference and understand how my monthly payment would change. Stephanie also helped me understand my life insurance policy with State Farm and the different options available to me. When I asked for more time to think before making a decision about changing that policy she was happy to do that for me. I feel comfortable asking questions and she never pressures you to purchase anything. Overall, Stephanie is very friendly and also very knowledgeable. She also does her best to make sure you have all the discounts you can get! I look forward to working with her again next year and continuing my coverage at State Farm. I would definitely recommend her to anyone looking for a new insurance agent!"