State Farm® Insurance Agent Elisa Chavez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennie Velasco
March 28, 2025
5
out of
5
rating by Jennie Velasco
"Karina is so helpful and a pleasure working with. Great customer service. Thank u"
Norma D
March 26, 2025
5
out of
5
rating by Norma D
"Ana help me with my car insurance quote and did a good job at explaining my coverage. We’ve been customers with Elisa for a few years now and although we’ve gone through financial hardships, they have been welcoming and never have judge or stoped reaching out. I plan on staying with Farmers because their service is great."
We responded:
"Thank you Norma for your review! It’s great to hear from our customers and happy to hear how great Ana was helping with your car insurance. We appreciate you and are here when you need us! Thanks for choosing the Elisa Chavez State Farm Agency for your insurance "
Brent Alan Beck
March 14, 2025
5
out of
5
rating by Brent Alan Beck
"Thank you Sandra and as always Elisa, for doing such a wonderful job today. I look forward to our next conversation!"
We responded:
"Brent, Thank you so much for your kind words! We're delighted to hear that Sandra did such a wonderful job today. Your appreciation means a lot to us, and we are always striving to deliver the best service possible. We look forward to our next conversation with you! Best regards, Elisa."
Eddie Lopez
March 7, 2025
5
out of
5
rating by Eddie Lopez
"Karina was very nice and helpful she explained everything very well. She even helped me save some money on my policy. Never had a problem with them since I moved with State Farm. I would highly recommend her and the Chavez team! Thanks again Karina"
We responded:
"Thank you Eddie for sharing. We love hearing from our customers and Stephanie is one of the nicest people! Thanks for choosing the Elisa Chavez State Farm Agency for your insurance "
Priscilla F
March 5, 2025
5
out of
5
rating by Priscilla F
"Janely and her team were so sweet in assisting me with car insurance. They offered me the best rate and ensured I was taken care of. They’re professional, knowledgeable, and friendly."
We responded:
" Hi Priscilla, Thank you so much for your wonderful review! We're thrilled to hear that Janely and her team were able to assist you with your car insurance needs and provide you with the best rate. Our goal is to ensure that every customer feels taken care of, and it's great to know that you found our team professional, knowledgeable, and friendly. We appreciate your kind words and look forward to serving you again in the future. If you have any further questions or need additional assistance, please don't hesitate to reach out. Best regards, Elisa"
Andrew Rocha
March 3, 2025
5
out of
5
rating by Andrew Rocha
"I have been a customer of this branch for over 13 years, and I have never had any issues with their service. Throughout the years, even during difficult times, the office has always gone above and beyond to help me find solutions and ensure my policy remained active. Janely, in particular, has been incredibly helpful, always providing excellent assistance and making sure everything is handled smoothly. Whenever I needed to file a claim, she and the team made the process as stress-free as possible. Their professionalism and dedication to customer service have made my experience consistently excellent."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Andre
March 1, 2025
5
out of
5
rating by Andre
"Janely was super helpful. Simply put, amazing. I trust her with my life (insurance) :)."
We responded:
"Thank you for taking the time to share your thoughts! We’re thrilled to hear that you’re satisfied with the service at our State Farm office. Your feedback is invaluable to us, and it’s wonderful to know we’re meeting your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out – we’re always here to help! Looking forward to serving you again."
Paola Fausto
February 25, 2025
5
out of
5
rating by Paola Fausto
"She explained everything very well she helped me understand the difference and what was going to happen the next few months and why. Very very helpful and patient."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had such a positive experience. Our goal is to ensure that every customer feels informed and supported, and it's wonderful to know that my team was able to provide you with the clarity and assistance you needed. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future. If you have any more questions or need further assistance, please don't hesitate to reach out."
Dee Santos
February 20, 2025
5
out of
5
rating by Dee Santos
"Amazing customer service, the office of Elisa Chavez is always very helpful. Thank you so much for the peace of mind!"
We responded:
"Thanks for sharing and appreciate you choosing the Elisa Chavez State Farm Agency for your insurance! "
mayra medina
February 20, 2025
5
out of
5
rating by mayra medina
"Our Statefarm representative Janely was super courteous and friendly. She took her time and explained recent changes to our policy and helped me make my monthly payment."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
jose perez
February 20, 2025
5
out of
5
rating by jose perez
"Thank you Janely! You were very helpful with our policy update. Eliza Chavez office staff are very friendly and welcoming 👍"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Keke Hudson
February 20, 2025
5
out of
5
rating by Keke Hudson
"By far, this is the best Insurance company I have dealt with. I have Triple A insurance for my other business, however they offered me lower rates for my auto insurance, but because of the young ladies at State Farm, I’d rather pay a few additional monies for sanity opposed to going to someone a little cheaper for insanity. Love ,love, love these ladies. Everyone that I have spoken with over the years has been wonderful. thank you for your service."
We responded:
"Awe we love hearing from our customers and so happy to help with your auto insurance! Thank you again for choosing the Elisa Chavez State Farm Agency for your car insurance!"
Lawrence Knight
February 19, 2025
5
out of
5
rating by Lawrence Knight
"Agent was very helpful answering all question thank you very much."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Victor Sonora
February 1, 2025
5
out of
5
rating by Victor Sonora
"Karina Portillo, is friendly, caring, charismatic and overall great personality."
We responded:
"Thank you Victor! Love to hear how friendly Karina was and we thank you for choosing the Elisa Chavez State Farm Agency for your insurance. "
jessica arizaga
January 30, 2025
5
out of
5
rating by jessica arizaga
"I honestly recommend this office! I got help by Sandra, she was so helpful! She was very welcoming. I was very pleased with the service I received! Definitely ask for her!"
We responded:
"Thank you Jessica! We love hearing from our customers and happy to hear Sandra was so welcoming. Thanks for choosing the Elisa Chavez State Farm Agency for your insurance. "
Jose Luis Cajero
January 30, 2025
5
out of
5
rating by Jose Luis Cajero
"Elisa help good"
We responded:
"Thank you Jose and we’re here when you need us. "
Edgar Cajero
January 30, 2025
5
out of
5
rating by Edgar Cajero
"Elisa help me very good person"
We responded:
"Thank you Edgar! Thanks for choosing our agency for your insurance and we’re here for your when you need us. "
Helena Ruiz
January 28, 2025
5
out of
5
rating by Helena Ruiz
"Excellent service"
We responded:
"Gracias Helena! "
Johnny Gutierrez
January 21, 2025
5
out of
5
rating by Johnny Gutierrez
"If you are paying too much for car Insurance, then that is Great! Especially when in need of Auto Insurance, you get not only what you pay for, which is Prime Quality, but the best Representation money can buy. If you pay penny's on the Dollars for Auto Insurance, then, you get what you pay for!..... No Representation! Your on your own. (This happen to me 25 yrs. Ago with another Insurance group. I will not mention their Name.) I am happy with State Farm ! Thank you, Elisa Chaves! 💜💜💜💜💜💜💜💜💜💜"
We responded:
"Awe thank Johnny for the kind words. My team and I are here when you need us. We appreciate you choosing the Elisa Chavez State Farm Agency for your auto insurance! Thanks again, Elisa"
Claudia Prieto
January 18, 2025
5
out of
5
rating by Claudia Prieto
"Everyone is always very helpful and informative. The staff is very friendly. I’ve been working with this office for years and they always responds to all quickly and professionally."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with the service at the Elisa Chavez State Farm agency. If you ever have any questions or need assistance, we’re here to help!"
hector ceja
January 15, 2025
5
out of
5
rating by hector ceja
"Karina and coworkers are very good customer service at Elisa Chavez Statefarm. I been with them for more than 10yrs."
We responded:
"Thank you Hector for the review! We appreciate you and for choosing the Elisa Chavez State Farm Agency for your insurance "
Karen A Lombera
December 31, 2024
5
out of
5
rating by Karen A Lombera
"Polite office. Great service. Sandra was efficient and knowledgable."
We responded:
"Thanks Karen! We appreciate your review and love to hear from our customers. Thank you again for choosing the Elisa Chavez State Farm Agency for your insurance "
Leticia Valdez
December 18, 2024
5
out of
5
rating by Leticia Valdez
"Ana Rivera was so helpful and made it easy for me getting insurance on my new car ! After shopping around different insurance she gave me the best quote that was not only adorable but also helped me feel safe while driving . I definitely recommend coming to her for getting car insurance"
We responded:
"Leticia, thank you for taking the time to share your thoughts! I'm happy to hear how great Ana was setting up your car insurance. Congratulations on your new car and thank you for choosing the Elisa Chavez State Farm Agency for your auto insurance! "
Josh Ramirez
December 18, 2024
5
out of
5
rating by Josh Ramirez
"Always a big help and always knowledgeable"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tony Haas
December 4, 2024
5
out of
5
rating by Tony Haas
"I would like to commend the State Farm – Chavez Team for their outstanding customer service. Every time I contact their team, I am very impressed because they are courteous, helpful and extremely responsive. I would like to specifically acknowledge Ana Rivera and Sandra Berrios. Every time I communicate with Ana, I feel appreciated as a policyholder because she takes pride in helping me. The same goes for Sandra. Sandra recently assisted me with my policy renewals and I felt like she went out of her way to provide me with outstanding service. Other offices would probably have grew impatient with me because my request spanned a week and changed a few times. Sandra was patient and helpful the entire time. I believe every office should strive to replicate the State Farm - Chavez Team. Thank you for taking good care of me and my family! Sincerely, Haas"
We responded:
"Thank you, Tony! We love to hear feedback from our customers and especially love hearing how outstanding my team has been. Ana & Sandra are absolutely amazing and enjoy helping our customers. Thank you for choosing the Elisa Chavez State Farm Agency for insurance needs. "