State Farm® Insurance Agent Elisa Chavez

"I would like to commend the State Farm – Chavez Team for their outstanding customer service. Every time I contact their team, I am very impressed because they are courteous, helpful and extremely responsive. I would like to specifically acknowledge Ana Rivera and Sandra Berrios. Every time I communicate with Ana, I feel appreciated as a policyholder because she takes pride in helping me. The same goes for Sandra. Sandra recently assisted me with my policy renewals and I felt like she went out of her way to provide me with outstanding service. Other offices would probably have grew impatient with me because my request spanned a week and changed a few times. Sandra was patient and helpful the entire time. I believe every office should strive to replicate the State Farm - Chavez Team. Thank you for taking good care of me and my family! Sincerely, Haas"

"Great customer service. I was very concerned about insuring a classic car and the many technicalities behind insurance policies. Ms.Karina was clear, kind and assertive when explaining the coverage that my current policy has. Highly recommended. Thank you"

"So there's a rule for State Farm in California that you need to have a driver's license for 3 years in order to get an insurance quote from State Farm. State Farm in CA denied insurance to new adult drivers like me just because I did not have a license for 3 years. How on earth am I supposed to get driving experience without insurance in the first place? My 2-plus years of driving experience without any accidents, tickets, or pullovers was NOT good enough for State Farm. State Farm cares about its profit and does not care about serving new drivers who could be potential new customers for State Farm. It should be illegal for useless insurance companies to deny insurance to customers based on lack of driving experience. Everyone with a valid driver's license should get insurance regardless of experience."

"I just want to thank Korina for clarifying all of my questions she’s just an all-around great broker and very pleasant to talk with"

"Great customer service."

"Sandra Barrios was great! She was very helpful ,pleasant and friendly.Thank you Sandra!!"

"I have been with Elisa and her team for the last 15 years and I have never been treated any better from another company. Ana helped me change my vehicle after having a total loss accident recently, and it was a very smooth transition and easy to take care of. If you are in need of an insurance agent, please reach out to them, they will always take care of you."

"I was able to conveniently pay my monthly earthquake insurance bill with very courteous service and attention"

"Excellent service by Karina. She help me fine the write plan that works for me. She has excellent customer service."

"I’ve been with State Farm for 1 year now and it’s been the best insurance that I have had. Our agent, Heidi, is the best - she informs us about changes in our policy before it even happens, which is reassuring and very much appreciated. The experience with the agents and the insurance has been top tier for me, I for the first time feel safe driving around."

"Thank you Heidy! You are an amazing person making everything very thorough and easy going for us☺️"

"I have been with Eliza stste farm for over 10 years and have always received great service from her team!"

"I came to State Farm and Karina answered all my questions! It was my first time getting auto insurance and she explained all the different plans :) Thank you !!"

"I called to inquire about life insurance and was assisted by Janely Velasco. She is so knowledgeable and was a tremendous help. I appreciated her patience answering all my questions. Looking forward to working with her for all my future needs. Thank you, again"

"Great service by Sandra Berrios"

"Ana Rivera helped me and my husband out she is super friendly and great at her job! We are very happy we decided to walk into this State Farm office. Will definitely recommend to friends and family!"

"After calling multiple companies/locations, I got to say this was the best quote I received. I was assisted by Katia, she was very informative, respectful and professional. I will refer my family and friends to this location. Thanks so much for your services."

"Karina was very nice and helpful with my needs."

"Karina helped me with my motorcycle insurance, very helpful and polite."

"Great customer service"

"Karina and the team made it so easy for me to get back on track with my insurance. I appreciate the understanding of the customers needs. Thanks again"

"I want to thank Ana Rivera for her help with my dad's insurance. She was able to get them a great insurance rate and explained everything very well where they were able to understand their coverage. Very pleasant and sweet. Thank you so much for your help Ms. Rivera."

"Janely was very helpful with getting me my auto Insurance quote then she broke down my policy to see what suits me better once we came to a decision. I accepted the plan, and now I have my policy with State Farm, knowing that I made the best decision thanks to Janely"

"Buenas tardes solo le quiero dar las gracias a Ana rivera por el buen servicio que los dio a mi y a mi hijo encelente todo y gracias a Ana por contestar todas las preguntas y sobretodo por explicar a mi en inglés y ser bilingüe muy importante y ami hijo agregarlo a la póliza de manejo y explícale a él y contestar las pregunta que mi hijo la pregunta por eso le doy 5 estrella a Ana todo bien contestado buen servicio la recomiendo esta agencia está en San Fernando Eliza Chavez State Farm"

"Ana was very patient and informative as she helped me with any questions in regards to car/life insurance plans. She took the time to address any concerns we had. She was also able to communicate effectively with us in my fathers native language. Very good and friendly service."